How to see why apple is charging your credit card

Benj Edwards is an Associate Editor for How-To Geek. For over 15 years, he has written about technology and tech history for sites such as The Atlantic, Fast Company, PCMag, PCWorld, Macworld, Ars Technica, and Wired. In 2005, he created Vintage Computing and Gaming, a blog devoted to tech history. He also created The Culture of Tech podcast and regularly contributes to the Retronauts retrogaming podcast. Read more.

It’s happened to many of us: you look at your credit card statement only to find a mystery charge from Apple. With so many services, app subscriptions, and one-time digital purchases, it can be difficult to remember what it was for. Here’s how you can figure it out.

Step 1: Understanding the Types of Charges from Apple

Generally, you can separate charges from Apple into two categories: purchases and subscriptions. Purchases are one-time charges, while subscriptions recur over a period of time.

Here are some reasons Apple might charge your card:

• App Store purchases: Downloaded on an iPhone, iPad, Apple TV, Apple Watch, or Mac.
• iTunes media purchases: These include music, movies, TV shows, or eBooks.
• Hardware purchases: Made on Apple.com or at an Apple Store.
• Subscriptions to an Apple service: These include Apple Arcade, Apple News+, Apple TV+, iCloud storage, the Apple Developer Program, or the iPhone upgrade program.
• Third-party app subscriptions: These are also billed through the App Store.

Step 2: Check Your Purchase History

Apple allows you to check your transaction history through iTunes, the Apple Music app, or on an iPhone or iPad. It’s not immediately obvious how to find or understand this list, though.

Apple often groups purchases together. As you check your Apple media purchase history, don’t be worried if the total charge is different from the prices of the individual items you purchased.

Follow these steps to check your media purchases on an iPhone or iPad:

• Open “Settings.”
• Tap your name at the top, and then tap “iTunes and App Store” (or “Media and Purchases” on iOS 14 or later).
• Tap your Apple ID, select “View Apple ID” in the popup that appears, and then tap “Purchase History.”

• You’ll see a list of all your recent purchases sorted by date. Scroll through and see if any of the totals match the charge on your card. If so, you’ve found the culprit.

Follow these steps to check media purchases on a Mac or PC:

• Open iTunes or the Apple Music app.
• In the menu bar, click “Account,” and then choose “View My Account.”

• Scroll down to the “Purchase History” section and click “See All.” You’ll then see a list of all your Apple media purchases sorted chronologically. You can also sort by date of purchase or view different time periods to track down specific charges to match those on your credit card.

Step 3: Check Your Subscriptions

It’s also a good idea to check your subscriptions to Apple services or third-party apps. These are often charges you agreed to, but have since forgotten about. As you check them, keep in mind that it’s easy to cancel any subscription you no longer want or need.

To check your Apple subscriptions on an iPhone and iPad, do the following:

• Open “Settings” and tap your name at the top.
• Tap “Subscriptions.” You’ll see a list of all your Apple subscriptions, and you can manage them from there.

• Tap any subscription on the list to get more details about it. See if the charges match those on your credit card. You can also cancel a subscription here.

To check your Apple subscriptions on a Mac, do the following:

• Open the Mac App Store and click your account name in the lower-left corner.
• Click “View Information” near the top of the window.
• In the popup that appears, scroll down to the “Subscriptions” section and click “Manage.”
• Click “Edit” to see more info about a subscription. You can also cancel a subscription on the details screen if you want.

Apple recently made it possible to opt-out of receiving subscription renewal emails. It’s possible you accidentally changed this setting and are no longer receiving them.

To make sure your renewal emails are turned on, open “Settings” and head to Apple ID > Subscriptions. Toggle-On the switch beside “Renewal Receipts” if it’s turned off.

You should now get notices in the future whenever Apple charges your card with a subscription renewal.

Step 4: Check Your Purchase History on Apple.com

If you’ve purchased any Apple hardware online, such as a Mac, iPad, iPhone, or accessories, you can check your order history for the last 18 months on the Apple Order Status website.

You’ll need to know the Apple ID you used to make the purchase to log in. Then, you can compare any charges with those on your credit card.

Step 5: Contact Apple Support or Your Credit Card Company

If you still can’t identify what an Apple-related charge on your card was for, perhaps it’s just because the purchase record interface is so confusing. Maybe someone in your family bought something and forgot to tell you about it, or maybe it’s a fraudulent charge.

If you can’t find the charge in your Apple purchase or subscription records, consider contacting Apple Support about it.

If that fails, you might want to contact your credit card company and dispute the charge as fraudulent. Keep in mind, however, that companies (including Apple) often lock accounts associated with chargebacks. So, just make sure the charge is actually fraudulent before you report it to your credit card company.

View your Apple Card purchases in the Wallet app to investigate unfamiliar Apple Services transactions.

How to view Apple Services transaction details

When your iPhone has the latest iOS version, you can view the details of your Apple Services transactions in the Wallet app.

View transaction details in the Wallet app

1. On your iPhone, open the Wallet app and tap Apple Card.
2. Under Latest Transactions, tap the Apple Services transaction that you want to view.
3. Tap the transaction again to view details.

You can see the date and time the transaction was made, the status of the transaction, what was purchased, and more.

What can be labeled as Apple Services transactions

Music, movies, TV shows, stickers, books, and app purchases (from the iTunes Store, App Store, and Book Store). These are billed at the time of purchase. They can also include in-app purchases, pre-ordered music or movies, and subscriptions that automatically renew.

Multiple purchases might be grouped together as one line item on your PDF statement or on your transactions in the Wallet app.

Other places you might see Apple Services transactions

On your PDF statement, these purchases might appear as or

You can also look for the receipts in the email account that’s associated with your Apple ID.

To learn more about transactions that show up as or on your PDF statements, follow these steps.

If Apple Card is your default payment card

When you get Apple Card, you can make it your default payment card for Apple Pay in the Wallet app. You can also make it the default payment card for your Apple ID payment method that’s billed for your Apple subscriptions and other Apple purchases. These purchases are labeled as Apple Services transactions in the Wallet app.

When you pay with Apple Card, you get 3% Daily Cash for these purchases. If you don’t want Apple Card to be your default card, you can change it. If you use a different card to pay for Apple subscriptions and other Apple purchases, you won’t get Daily Cash on those purchases.

If you don’t recognize the transaction

Multiple purchases might be grouped into one charge, even if you made the purchases on different days. You might not get a separate email receipt for each purchase. Sometimes the charges appear on your statement a few days after the purchases were made.

If you use Family Sharing

If you use purchase sharing, transactions that you don’t recognize might be purchases made by other people in your Family Sharing group. Ask the members of your Family Sharing group if they made the transaction that you don’t recognize.

Report an unknown transaction or dispute a charge

1. On your iPhone, open the Wallet app and tap Apple Card.
2. Scroll down and tap the transaction that you want to report. If the transaction was made in a previous month, scroll down and tap [month], then tap the transaction that you want to report.
3. Tap the transaction again, then tap Report an Issue.
4. Choose the type of issue that you want to report.
   • To dispute a purchase that you or the members of your Family Sharing group didn’t make, tap Unknown Transaction.
   • To dispute a charge that you recognize and want to dispute for a different reason, tap Charge Dispute, then choose a Reason for Dispute.
5. Tap Done to start a chat with an Apple Card specialist.

If you followed these steps and still don’t recognize the transaction, contact Apple Support.

appears on your billing statement when you buy an app, music, film or other content from Apple. It also appears when a subscription is renewed and when a family member buys apps or content from Apple.

How to see what you were charged for

1. To see your purchase history, go to reportaproblem.apple.com.
2. Sign in with your Apple ID.
3. A list of purchases will appear. To see the full receipt, including tax, tap or click the date. Multiple purchases, including subscriptions, may be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription.

If you still can’t identify the charge

Can’t find a matching charge at reportaproblem.apple.com? Find out if a family member has made a purchase or if you used another account to make a purchase.

Has a family member made a purchase?

1. If you’re the organiser for a Family Sharing group, you can see receipts for family members’ purchases. Search your emails for the words “receipt from Apple”.
2. Look for a receipt that matches the amount you see on your billing statement.
3. On the receipt, see what was purchased and which Apple ID was used. The Apple ID indicates which person bought the item.
   

If you want children to have to get permission before making a purchase, turn on Ask to Buy.

Because Apple is a one-stop shop for so many different kinds of digital and hardware purchases, it can be easy to lose track of whether all the charges that appear on your credit card bill are legitimate—particularly when they’re small, recurring ones.

It’s always a good idea to review charges on a card within a few days to weeks of monthly billing to ensure you have enough time to dispute fraudulent ones or amounts charged in error. Apple has a few places to help you figure out what amounts of $0.99, $4.99, and $34.63 might be.

• In the Music app in macOS Catalina or later: Choose Account > View My Account and then click See All to the right of the Purchase History heading. The last 90 days of transactions appear by default; use a popup menu at the top below Purchase History to set a different range.
• In Settings in iOS/iPadOS: Go to Settings >Account Name >Media & Purchases and tap View Account and then tap Purchase History. Tap the label under Date Range to change which purchases appear.
• Use an Apple Web site: Go to reportaproblem.apple.com, log in or use Touch ID to authenticate yourself. The site lists only the last 90 days of your transactions. This is also the only place you can view the transactions of other people in your Family Sharing group.

Transactions are listed with varying degrees of detail depending on which of the above options you pick. You can click or tap in all of those places to get more detail if it’s not displayed, however, including the credit card or Apple payment source.

If you want to know the device from which you made a purchase, you can only find that in macOS or via the Web site:

• In macOS, click the More button in a transactions to see Purchased From.
• At the website, click the transaction ID to cause more details to drop down, then click View Receipt to find the device, listed in the main transaction.

You can then compare these details against charges to see how they match up. In most cases, you only see Apple listed with a phone number or a series of 1s (that’s 111-111-1111—not a real phone number, a vestige of years past).

However, if you have an Apple Card, its Goldman-Sachs-managed Mastercard, you can use the Wallet app: tap the Apple Card and tap any transaction with Apple in the title. It may take a second or two, but Apple matches the charge with its own records of what you purchased so you see precisely what was charged.

If after all this you find charges you didn’t authorize, you can use Apple’s resolution process at reportaproblem.apple.com. You can also contact your credit card company using its resolution process.

My dad recently discovered unauthorized Apple charges on two credit cards he and my step-mother use. A few more recent charges were in the tens of dollars, while others for a couple of dollars each dated back to early 2020.

The more recent and larger charges were easily handled by one credit card company, but they called Apple to deal with older ones. The Apple representative could see which Apple ID was used to make purchases charged to their cards, and spent over an hour on the phone to resolve all the fraudulent charges, just as one would hope.

This article answers some of the frequently asked questions about credit card charges from Dropbox.

How can I look up a Dropbox charge on my credit card statement?

If you don’t recognize a Dropbox charge on your credit card, you can look up the email address and payment date associated with it.

All Dropbox purchases made with a credit card will appear on your statement as DROPBOX*(transaction ID).

To look up a credit card charge:

1. Find the transaction ID for the Dropbox charge on your credit card statement. You can do this by searching your statement for “Dropbox”.
2. Click to visit our credit card charge lookup tool.
   • Note: If you paid with PayPal or another form of payment, you won’t be able to use this tool but can contact Dropbox support for assistance.
3. Enter the transaction ID.
   • If you’re not signed into Dropbox, you may have to enter the last four digits of your credit card number and the expiration date.
4. Click Submit. You’ll see the account email associated with the charge, as well as the transaction details.

Tool not working?

Sign in to dropbox.com and contact Dropbox support from the same web browser. Make sure you have the transaction ID from your credit card statement.

My old credit card expired. Why did my new credit card get charged?

If you were paying for a Dropbox subscription with a credit card that expired (or declined the payment for some other reason), your bank may have automatically transferred your subscription payments to your new credit card. Therefore, even if the credit card you were using for Dropbox is no longer active, you can still be charged.

Are you interested in Apple Music but worried about unwanted charges on your credit card?

Here’s how to turn off auto renew.

And, while you’re at it, you can learn a couple other Apple Music tricks — all for free!

Turn off auto-renew

To sign up for the free three-month trial of Apple Music, you need to use your Apple ID account with a valid credit card. That means that when those three months are over, Apple will start automatically charging $9.99 a month to your card for the service ($15 if you went with the family option).

To avoid surprise charges, you can disable auto-pay now. To do that, open the Apple Music app, click the profile icon in the top left corner, and tap on “View Apple ID.” (You can also get here through the iOS Settings app: Go to Settings, iTunes & App Store, and click on your Apple ID).

Enter your password, click on Payment Information, scroll down and click on “Manage” under Subscriptions. If you have multiple subscriptions, select the one for Apple Music and toggle the Automatic Renewal option to “off.”

Listen to Beats 1 radio, without Apple Music

One of the most heavily promoted features in Apple Music is Beats 1 radio, an actual live radio station broadcasting the exact same programming to all 110 countries using Apple Music. It has DJs in London, LA and New York. It’s odd, a little bit retro, and some people might want to hear it without signing up for Apple Music.

Twitter user @viticci has a solution: Open iTunes, click on the Radio section, and click the plus sign to add a new station. Search for “Beats 1” and hit play.

Kill the Connect tab

Apple has included a social feature in Apple Music called Connect. It lets you follow artists you listen to, see what videos or updates they’re sharing.

If you find it superfluous, Reddit user RemberMyName found a fix: You can remove the Connect tab and replace the button with a shortcut to your playlists.

Open Settings on your iOS device. Go to General, then Restrictions. If you do not already have it turned on, tap Enable Restrictions. Turn off “Apple Music Connect” and poof, it’s gone.

Your card info doesn’t need to be in there

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What to Know

• Sign in to iTunes, then go to Store >View My Apple ID. Select the Edit link next to Apple ID Summary.
• On the Edit Payment Information screen, select None instead of choosing a credit card. Then, select Done.
• You can still get apps without a credit card on file by gifting them or setting up an iTunes allowance.

Apple requires you to supply the credentials for a valid form of payment, usually a credit card, when you register for an iTunes account. The information is kept on file, so it’s always at hand for quick purchases. But, if you don’t want to store credit card information in iTunes because you’re worried about privacy, or you don’t want your child making unauthorized purchases while using your computer, you can remove it. Here’s how.

Delete Your Credit Card From the iTunes Store

This involves just a few steps:

If you’re not already signed in, go to the Store menu, choose Sign In, then log in to your account.

Once signed in, go to the Store menu, then choose View my Apple ID. You may be prompted to enter your password.

In the Apple ID Summary, click the Edit link (it’s located to the right of Payment Type).

In the Edit Payment Information screen, instead of choosing a credit card, click None.

Scroll down and choose Done.

Your Apple iTunes account now has no credit card attached.

How to Get Apps on an Account Without a Credit Card

After the credit card is removed from your iTunes account, you can still get apps, music, movies, and books on your iPad. There are a number of options, including one that allows kids to download what they want without having to do anything special.

• Give apps as gifts: Instead of buying apps on the iPad, use a different account that has a credit card attached to buy the apps. Or, give music and movies as gifts through the iTunes store.
• Set up an iTunes allowance: This option is great if you want a low-maintenance solution. Use the allowance to closely monitor what your kid is doing on the iPad. Setting up an allowance can be great for older kids, as well.
• Add and remove: This one takes the most maintenance, but it is a viable solution. Add the credit card to the account when you want to purchase something, then remove it after the purchase is confirmed. This works best if you schedule once-a-week or once-a-month purchases for the iPad.
• Load it up first: This is the easiest way if you have younger children who don’t need the latest and greatest apps on their iPads. After you register for an account, download all the apps, books, music, and movies you want on it before removing the credit card.

To keep your information safe when you share a computer with kids, learn how to childproof an iPad.

Learn how to use your Discover Card with Apple Pay.

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Intro purchase APR is x % for x months from date of account opening then the standard purchase APR applies. Standard purchase APR: x % variable to x % variable, based on your creditworthiness. Cash APR: x % variable. Variable APRs will vary with the market based on the Prime Rate. Minimum interest charge: If you are charged interest, the charge will be no less than $.50. Cash advance fee: Either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee: 5% of the amount of each transfer. Annual Fee: None. Rates as of . We will apply payments at our discretion, including in a manner most favorable or convenient for us. Each billing period, we will generally apply amounts you pay that exceed the Minimum Payment Due to balances with higher APRs before balances with lower APRs as of the date we credit your payment.

Buyers can purchase from merchants using Square to process credit cards in person, over the phone, or through Square Online. If you don’t recognize a charge that may be from a Square merchant, this article will help you understand next steps.

Identify Square Purchases

If you make a purchase with a merchant who uses Square to accept payments in person, over the phone, or through Square Online, the characters SQ* or gosq.com, the merchant’s name or business name, and business type will appear on your credit card statement. Charges can appear on your statement in a few different ways. For example:

The bakery Sweet Dozen would appear as “SQ* SWEET DOZEN BAKERY” on your statement.

A bakery merchant with no business name would appear as “SQ* BAKERY JOHN SMITH” on your statement.

An individual selling baked goods would appear as “SQ* JOHN SMITH” on your statement.

If you see gosq.com on your statement, this represents a purchase made with a Square seller. If you don’t recognize the charge from the description, you can look up the Square purchase using our transaction search.

Note: If you included a tip on a sale with a merchant using Square, you may see the sale mentioned twice on your bank statement. The pre-tip amount is a pending authorization and will drop off in a few days.

If you do not recognize the merchant name on your statement, try to recall where you were on the date of the transaction and what you might have purchased. To help jog your memory, you may want to review the following questions:

Did you travel in a taxi, visit an outdoor market or eat at a food truck?

Did the merchant swipe your card through a small white square plastic card reader attached to their mobile device?

Did you sign for the purchase with your finger on a mobile device?

Did you make a phone, mail, or online purchase around the time of the charge?

Did you receive an electronic receipt over email or text message?

If so, have you contacted the merchant via the contact information displayed on the electronic receipt directly?

If you still don’t recognize the charge, take a moment to look up the Square receipt. It may help remind you of the purchase. You can also contact us for more information. We’ll provide public information that may help you remember the charge.

Unrecognized or Disputed Charges

Most major credit card companies offer payment dispute services for unauthorized charges or charges that were not delivered as expected. If a purchased item or service was not delivered or was not delivered as expected, we recommend contacting the merchant directly to resolve the issue. If you’re unable to contact the merchant, or if you are certain that a charge is unauthorized, contact your card-issuing bank or credit institution for further assistance. Please know that Square is unable to provide refunds on behalf of Square merchants.

Ensure Successful Online Purchases

For a positive buyer experience online, we recommend the following tips:

Take advantage of the note field in your shopping cart to communicate anything you would like the seller to know.

Check that your shipping address and contact information is correct when checking out.

Save your order and shipping confirmation emails, which include the business’ contact information as well as your order number.

Learn more about buying items from Square merchants online and the order process.

If you have any questions about your purchase, or have not received your order, contact the Square merchant directly using the information provided in the confirmation email.

Alex Gailey

Alex Gailey is a journalist who specializes in personal finance, banking, credit cards, and fintech. Prior to…

Hunter Newton/Next Advisor

One of my favorite credit cards isn’t a physical card. It lives entirely in my phone, and I use it for purchases every day — despite the fact that it offers less cash back on most transactions than competing cards that don’t have annual fees.

But it offers convenience and easy financial management tools, and it works seamlessly with the device I use the most in my daily life: the iPhone.

I’m talking about the Apple Card*.

If you are among the more than 110 million people in the U.S. who have an iPhone, the Apple card may make sense for you, too. I applied for it earlier this year, attracted by its cash back rewards, financial wellness tools, and lack of an annual fee.

The card lives entirely in my iPhone in the Wallet app, where I can make contactless purchases, see how I’m spending my money, and pay my balance, all directly from my phone. That has made it easier for me to identify my spending habits and budgeting shortfalls, and make financially healthier choices as a result.

It’s one of the main reasons I prefer it over most cards in my wallet right now, despite its relatively mediocre rewards and the lack of a sign-up bonus.

Here are a few other reasons why I love the Apple Card, and you might too:

What I Like About the Apple Card

Applying for the Apple Card, which is issued by Goldman Sachs, was straightforward and fast. Within five minutes of opening my Wallet app, I completed my application and was approved. I could begin using the card for in-person or online purchases immediately; most places now accept Apple Pay.

Pro Tip

You can apply for an Apple Card without affecting your credit score. It’s only when your application is approved, and you accept the card’s terms and conditions, that a hard inquiry is made, which then may impact your credit score.

I also requested the physical metal card, which is optional, and actually earns less than using the digital version. That’s why I have an incentive to use Apple Pay with my Apple Card because I earn 2% cash back doing so, versus 1% cash back when using the physical card.

The cash back rate is upped to 3% when shopping at Apple and specific merchants using Apple Pay. Current merchants at 3% cash back include Duane Reade, Panera Bread, Walgreens, Exxon Mobil, Nike, T-Mobile, Uber, and Uber Eats. At merchants that don’t accept Apple Pay, I can use the physical card at that 1% cash back rate.

Once I’m ready to upgrade my iPhone, which is usually every two or three years, I’ll be able to finance it interest-free on my Apple Card while also earning 3% cash back.

Cash back never expires, and it’s deposited into my account daily. I can use these rewards to pay for purchases at stores using my mobile wallet, make payments toward my card balance, send peer-to-peer payments to friends, or deposit them into my bank account.

Another perk is that the Apple Card doesn’t charge any fees: no annual or late fees, no foreign transaction fees, and no fees for going over the credit limit.

But my favorite thing about the Apple Card is that it puts the important information I need to see front and center to manage my credit card.

Everything I need to know about it is a click away on my phone in the Wallet app; there’s no need to log in to a website. I can see my card balance, spending levels for the month, and latest transactions in real time. Each category of my spending is color-coded, so it’s easy to spot trends when reviewing my monthly and yearly credit card activity. It also has a tool that estimates interest charges based on the balance for a given month, which helps me visualize the actual cost of carrying a balance.

You can also help others in your household build credit by creating an Apple Card Family, which allows five different members of your household (or anyone else you choose) to be authorized users on your account.

Keep in mind you’re responsible for any payments on your account by any authorized users in your Apple Card Family group. Still, it can be an efficient way to monitor your household spending and have everyone in your home earning rewards together on purchases.

What’s Missing From the Apple Card

I’ll be the first to acknowledge that the Apple Card has its downsides.

To maximize this card, you’ll need an iPhone or iPad. If you don’t have one, you’ll have little use for the Apple Card. And if you lose your phone and don’t have the physical card, you’ll also lose access to the account and to being able to make purchases, at least temporarily.

The card doesn’t come with many bells and whistles. For example, it doesn’t offer a sign-up bonus or benefits like purchase protection and extended warranties. If you’re after rewards or benefits that can be used for travel, it’s not a good choice either. But because the Apple Card is a Mastercard, it does offer a range of other benefits, including fraud protection, identity theft protection, and a free ShopRunner membership that provides free two-day shipping from some websites.

The card’s rewards structure also falls short of top competitors because of the limited amount of 3% cash back categories, while 2% cash back is available only on Apple Pay purchases. You’ll only receive 1% cash back when you use the actual card.

You may notice pending charges on your credit card statement or online banking. A pending charge, also known as a ‘hold’, is an approved transaction that your issuer has yet to post to your account balance. This may be because a merchant wants to check you have enough funds available or you made the transaction outside of your issuer’s business hours.

It’s important to understand pending charges as they will affect how much credit is available on your account.

What causes pending credit card charges?

Pending charges can occur when merchants request authorization of payments to ensure you have the funds available but still need to confirm the total amount. You may see two charges for one transaction on your credit card as a result; one for the authorized amount and one for the final total. Your issuer will clear the pending charge once processing is complete.

Hotels or car rental companies may require card pre-authorization to guarantee payment for bookings. These will appear on your account as pending transactions, even if you choose to pay with a different method.

Credit card payments made outside of business hours will remain as pending until your issuer can process them. If the merchant has yet to process it on their end, a hold will show on your account, as your issuer will be unable to confirm the transaction.

How long can a charge be pending on my credit card?

A charge can be pending on your account for up to five days. There are several factors that affect how long a pending charge will appear on your credit card. These include when you made the transaction and how long it takes the merchant to process it.

Card pre-authorizations may also show on your account for longer. If you use your credit card to make a hotel booking, the hold will typically last up to 24 hours after check-out.

How does a pending charge affect my balance?

Pending charges immediately reduce your available balance by the amount due. For example, if you make a hotel booking with your credit card, the front desk may put a hold of $150 on your account to reflect the room rate. Although they are not charging you yet, the amount is still deducted from your available credit.

Once processing is complete, the transaction will show on your current balance as normal. If you choose to pay for bookings with a different card or method, pre-authorization holds will clear once the merchant confirms this to your issuer. As long as a transaction is still pending, no interest will be due.

I am being charged monthly and I have bought nothing.

PURCHASE AUTHORIZED ON 04/10 APL* 866-712-7753 CA **************** CARD **** $9.99

My children do not have access to iTunes, my iPhone is the only thing attached to my account. How can I determine the cause and have it stopped?

2 Answers 2

Apple has instructions for your situation located at

If you have followed all these steps, there may be a possibility that your card number was stolen. Call your bank and dispute the charge. Do note that if this purchase was indeed done on one of your accounts and you do a chargeback, you risk getting locked out of that Apple account.

This is a red flag for identity theft

It’s possible this is a sham credit card merchant who has set their identity field to the same as Apple’s – however I would not expect this to be around for 2 months.

. or the scammer obtained your credit card information and has created their own iTunes account.

. or they hacked your iTunes account

. or you signed up for something e.g. Apple Music, and just forgot.

Check your iTunes account (if any). In cases 1 or 2, the charges won’t appear, go straight for a credit card chargeback and have the credit card reissued.

In case 3, reset your iTunes password and contact iTunes to report the fraud.

In case 3 or 4, do not chargeback, work with Apple to correct it.

How/why do scammers exploit iTunes accounts? It’s easier than using Western Union etc. They use your account to “gift” iTunes Store value to other accounts they control. They get real cash out by trading it or creating a sham app, which they then buy (or do in-app purchases with).

If you see a duplicate charge on your bill, check for the following possible reasons.

If we couldn’t process your payment last month, you would see two charges in your current statement. The most common reason a payment fails is that your credit card details changed or the bank declined the charge. Check with your bank to find out if there was an issue with the payment for the previous month.

The additional charge might be for a product or service you purchased recently. Or, you might have purchased a plan for another person, such as a family member. Check your Plans page to view the products and services you’ve purchased.

Your Adobe ID is your email address. If you have multiple email accounts, you might have purchased products separately under each Adobe ID. Check the Orders and Invoices for each email address you use, including email addresses you no longer use.

You might have accidentally placed an order twice. For example, if you initially had a typo in your email address, you might have ordered again because you didn’t receive your confirmation email. In this case, both charges would appear in your statement.

If you cancel an annual membership, a cancellation fee may be charged as per the subscription terms. The cancellation fee appears in the subsequent bill.

Fraudsters are dipping their toes in the water by making mysterious — yet familiar — charges on users’ credit and debit cards.

Recently, more scammers have been using iTunes as a disguise to make fraudulent purchases. According to financial site MoneyTips, the charge looks something like this: “APL* 866-712-7753 CA.”

The majority of the charges start out small (so small, the cardholder likely won’t notice them at first glance).

When you detect a charge that looks like the one above, MoneyTips recommends checking your purchase history under the Apple account linked to the card in question to see if they add up.

MORE FROM FOXBUSINESS.COM.

“After you buy content from the App Store, iTunes Store, or make other digital purchases with your Apple ID, you can redownload your purchases on any compatible device. If you want to see a complete list of your purchases in chronological order, you can view your purchase history,” Apple explained in a blog post, noting that you have to log in with your Apple ID to view the list of purchases in the App Store or iTunes Store.

If you notice any discrepancies, then it’s possible a scammer is either using your card to buy items on their own iTunes account or they’re “spoofing” charges from another vendor to show up under the iTunes label so you won’t recognize it’s not yours.

Cardholders should then contact their credit card company immediately to flag the issue. They should also change their Apple ID passwords and delete the payment method connected to the account.

“We should monitor our credit card use and look for evidence of identity theft,” cybersecurity expert Steve Weisman, author of “Identity Theft Alert,” told MoneyTips on Thursday.

Weisman said debit card holders, in particular, should be alert.

“There are a lot of people that are using debit cards and the debit card looks like a credit card. It isn’t. It comes out of a bank account that is connected with your debit card. But the laws regarding fraudulent use of your debit card are not as protective as that which we have with a credit card. So, my advice to people is you use your debit card only as an ATM card. The risk of identity theft is too great with that,” he added.

Apple warned customers to also be aware of App Store and iTunes gift card scams, which have plagued users in recent years.

“Regardless of the reason for payment, the scam follows a certain formula: The victim receives a call instilling panic and urgency to make a payment by purchasing App Store & iTunes Gift Cards or Apple Store Gift Cards from the nearest retailer (convenience store, electronics retailer, etc.). After the cards have been purchased, the victim is asked to pay by sharing the code(s) on the back of the card with the caller over the phone,” the company explained on its website.

Those who think they may be the victim of a credit or debit card scheme should contact local police and the Federal Trade Commission (FTC). Apple said U.S. customers can also reach out to Apple Support online or call (800) 275-2273 if there are any concerns.

The FTC recently said it received a whopping 3 million consumer complaints, including more than 1.4 million fraud reports, in 2018. Overall, Americans reported losing $1.48 billion — a nearly 40 percent jump from 2017.

Fox Business’ Brittany De Lea contributed to this report.

– Mar. 25th 2019 12:00 am PT

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Need to change or cancel the credit or debit card you have on file for your Apple ID? Read on for how to change your Apple ID payment method.

Whether you need to update your debit or credit card details or want to remove the current payment method from your Apple ID account, there are several ways do so.

How to change your Apple ID payment method

iPhone & iPad

1. Open Settingsand tap your name
2. Choose iTunes & App Store
3. Tap your Apple ID at the top, then View Apple ID
4. Finally, tap Payment Information,enter your new details and tap Done in the top right corner

Here’s how the process looks:

iTunes (Mac & PC)

1. Open iTunes and click Account in the menubar at the top of your screen
2. Choose View My Account…
3. Enter your Apple ID password if required, then click Editon the right of Payment Type
4. When finished updating your details, click Done in the bottom right corner

1. Head to appleid.apple.com
2. Log in and scroll down to Payments & Shipping
3. Click Edit on the right hand side and enter your new payment method
4. Click Save in the top right corner when finished

For more help getting the most out of your Apple devices, check out our how to guide as well as the following articles:

FTC: We use income earning auto affiliate links. More.

Sections

If you discover an unexpected charge from us, it’s likely a pre-authorization or subscription renewal. Use this guide to investigate these transactions, cancel unwanted subscriptions, or contact us for more help.

Tip: For questions about fraudulent charges or disputes related to Commerce, contact Stripe or PayPal directly.

Before you begin

We recommend following this guide to investigate what a Squarespace charge is for before disputing it with your bank. This can help you avoid any unnecessary service disruptions. For example, if you issue a chargeback against a charge for a Squarespace subscription renewal, we may cancel that subscription and remove it from your site.

When a subscription renewal is disputed, we’ll email the site owner and all contributors with admin or billing permissions, identifying the disputed charge. If you recognize the subscription in the email and the dispute was made in error, contact your bank to cancel the dispute.

Squarespace charges for $0 or $1

When you add or update your billing credit card on file, we’ll submit a pre-authorization with your bank to confirm the credit card details. The pre-authorized amount is typically $0.00 or $1.00, depending on your bank, and we’ll cancel the pre-authorization before it settles on your account.

Two identical charges from Squarespace

When you make the initial purchase of a subscription, we may submit a pre-authorization charge to confirm your payment information. This is a temporary charge that’s credited back to your account automatically. If you identify two identical charges in your transactions, we suggest contacting your credit card to ask if one of the charges is a pre-authorization.

I don’t know what a Squarespace charge is for

When you’re unsure about unexpected Squarespace charges, first log into your account dashboard to identify the active sites and subscriptions on your Squarespace account. Go to Checking your billing subscriptions for help checking the renewals for each subscription. Go to the tips below for the unexpected charge’s subscription type.

Note: If you’re not sure you have a Squarespace account, try resetting your login details. If you don’t recognize a subscription or you don’t have a Squarespace account, contact us.

Website subscriptions

Each Squarespace site has its own subscription, and site subscriptions renew automatically unless they’re canceled. If the unexpected charge is for a website subscription, you can:

These subscriptions are also independent from each other. This means that changing or canceling one service doesn’t automatically affect the others.

• Cancel your website subscription immediately and take your site offline
• Disable auto-renew to stop all future website charges
• Request a refund

Domains

Squarespace Domains renew automatically each year unless they’re canceled. If the unexpected charge is for a domain registration or renewal, you can:

• Cancel the domain immediately. This option is only available if you have registered the domain in the past five days.
• Disable auto-renew to cancel the next domain renewal charge.

Google Workspace

Google Workspace accounts are billed per user, either monthly or annually. If the unexpected charge is for a Google Workspace account renewal, confirm the Email account listed in the Google Workspace Billing panel is a domain you recognize.

If you recognize the domain but don’t want to continue your Google Workspace service with Squarespace, cancel your Google Workspace account. If you don’t recognize the domain, contact us.

Other subscriptions

Visit our billing guides for more information about managing and canceling other Squarespace subscriptions:

Follow the steps below to update your Apple billing information through your Apple mobile device or computer.

Update through your iPhone, iPad or iPod touch

If you are using iOS 10.3 or later:

Tap Payment & Shipping . You may need to enter your Apple ID password.

Select your current payment method.

Enter your new billing information.

If you are using iOS 10.2 or earlier:

Tap iTunes & App Store .

Tap your Apple ID.

Tap View Apple ID . You may need to sign in.

Tap Payment Information .

Enter your new billing information.

After you change your payment information, Apple will place a temporary authorization hold on your credit card to verify your updated account information. If you have any issues updating your payment method, visit Apple’s support site for further assistance.

Update through your computer

If you’re not signed in, you will need to sign in with your Apple ID.

To sign in, select Account from the menu bar at the top of your screen or at the top of the iTunes window, then Sign In . You’ll be asked to enter your Apple ID and password.

Select Account from the menu bar at the top of your screen or at the top of the iTunes window, then View My Account . You may be asked to sign in.

Select Edit to the right of Payment Type on the Account Information page. You can see which payment methods the iTunes Store accepts in the Payment Type section . If you’re using Family Sharing , only the family organizer can update the payment information.

Enter your new billing information.

After you change your payment information, Apple will place a temporary authorization hold on your credit card to verify your updated account information. If you have any issues updating your payment method, visit Apple’s support site for further assistance.

What is a pre-authorisation hold?

A pre-authorisation hold is a standard banking practice which places a temporary hold on funds when you add a payment method or request a trip with us. This allows the bank to confirm the payment method is valid and you have sufficient funds. This is becoming common practice for all companies who accept digital payment.

We need to check that we can take payment from the credit/debit card attached to your FREE NOW account, so we have placed a temporary charge for the estimated fare on your card*. No funds are debited / removed from your account.

What does this mean?

A temporary charge/hold (“pre-authorisation”) means we have reserved the estimated fare amount to confirm your account can cover payment for fare*.

Why we do this?

It may be because you are a new customer, your card is new, or you haven’t used our service recentl

The actual charge for the fare will be applied to your account after you complete your taxi journey,

Important – Each bank handles pre-authorisation differently, and may not release the reserved amount for several days. It may appear that you have been charged twice, but you have not been. If the amount has not been released after 7 days, please contact your bank.

For Bank of Ireland customers – we have been made aware of temporary charges appearing in your account for over 7 days, before being released.

Please contact us if you have further questions on any of the above and our customer care team can assist you.

* Subject to minimum temporary charge or pre-authorisation for €10.

What is a pre-authorisation hold?

A pre authorisation hold is a standard banking practice which places a temporary hold on funds when you add a payment method or request a trip with us. This allows the bank to confirm the payment method is valid and you have sufficient funds. This is becoming common practice for all companies who accept digital payment.

Has it actually been taken from my account?

FREE NOW is not charging your credit card. A pre-authorisation is a security guarantee for payment only and isn’t actually debited from your account.

How long does the pre-authorisation hold last for?

The pre-authorisation hold varies depending on your individual bank but will usually take 3-5 working days to clear from your account. If you want to query when the hold will be removed we advise that you check with your bank.

How much is a pre-authorisation hold?

Before a hail request is executed FREE NOW will pre-authorise the estimated fare amount on the customer’s credit card based on the passenger’s destination*.

Does the pre-authorisation hold apply to both debit and credit card?

The pre-authorisation hold does apply to both debit and credit card.

After you place an order on Instacart, you may see a charge from us you didn’t expect. Some of these charges can range from—

• A temporary authorization hold for an order in process
• An adjusted total for changes in your order (e.g., unavailable items or replaced items at a different price)
• A recurring charge, such as an Instacart Express subscription fee

Why is my card charged with a temporary authorization hold?

We place a temporary authorization hold for a slightly higher amount than your estimated order total. This small difference accounts for potential changes in the final total due to special requests, added items, items replaced at a different price, and the actual weight of items.

We release the authorization hold after your order is delivered or canceled. It can then take 3-5 business days for the pending charge to drop, depending on your bank.

We will only charge you for the total of the items delivered to you.

Why is my final total different from the total at checkout?

When you place an order, we show you the anticipated total, including estimated taxes and fees. The final total charged to your card may be different if any changes occur during the shopping process, such as—

• An item is out of stock and you’re refunded
• You add an item to your order after checkout
• An item you order needs to be replaced, and the replacement has a different price
• An item you order is sold by weight and the exact weight is slightly different
• Your personal shopper fulfills a special request for an item not in the catalog

Why does my statement have a recurring charge?

In certain instances, the statement from your bank may show that a one-time order charge is “recurring.” This happens when our payments processor marks certain payments as recurring so that you’re able to place future orders without re-entering your credit card information.

No charges to your card will occur unless you place another order, sign-up for Instacart Express , or otherwise allow new charges. You can always update or change your payment methods here .

Fraudulent charges

If none of the options above apply and you still feel the charge you see is fraudulent, please contact us and include the following information—

• The last four digits of your card number
• The date of the unauthorized charge(s)
• The amount of the unauthorized charge(s)

We recommend reaching out before you dispute unknown charges with your bank. Your account will be on hold once you file a dispute and the investigation may take up to 90 days to resolve.

Still need help?

Log in to help us get you to the right help quickly.

Are you a Senior?

Contact our dedicated Senior Support Service if you need help getting started or with an existing order.

Frequently Asked Questions

Can I change the name on a money transfer?

You can only make minor typographical corrections to the receiver’s name on a regular money transfer as long as the money hasn’t yet been picked up. This can’t be done on a money order, bill payment, or prepaid money transfer.

How do I send money online?

You can send money online to a Western Union location for cash pickup, directly to your receiver’s bank account, or to your receiver’s mobile phone. After you’ve chosen your destination country, you’ll see the types of services available.

How long does it take to send money online?

Here are a few ways you can send money online using Western Union:

• Money in minutes:

If your money is needed within minutes, you can send online using your credit or debit card. Receivers can pick up cash at Western Union locations worldwide, depending on the hours of operation at that location.

How do I pay?

Pay for your money transfer in the following ways.

You can pay using your debit or credit card.

Supported cards are: Visa, MasterCard, Maestro and Visa Electron. Please contact your bank to ensure your card is enrolled for secure authentication.

How much can I send online?

You can send up to 1.000 EUR before we need to verify your identity. After that is finished, your send limit will increase to 5.000 EUR.

Will my credit card charge a fee for sending money with Western Union?

Some card issuers may charge additional fees for using our services. Please contact your card issuer for more information.

What is Verified by Visa ® and MasterCard SecureCode ® ?

Verified by Visa ® and MasterCard SecureCode ® help prevent unauthorized online use of cards. These services use personal passwords or identity information and are available for most cards from participating financial institutions.

Once your card is activated, your card number will be recognized whenever it’s used at participating online stores. A window will automatically appear, and your card issuer will ask for your password. You’ll enter your password to verify your identity and complete your purchase.

If you haven’t activated Verified by Visa ® or MasterCard SecureCode, ® your card can still be used on our site.

How do I know if my online transfer’s been approved?

Your online receipt will show whether your transfer was approved. If we need more information before we can complete it, you’ll be asked to call us. When the transfer’s complete, you’ll get an email with your tracking number (MTCN).

How secure is my transaction?

Western Union uses the latest technology to ensure convenient and reliable online money transfers. We have upgraded our security standards to protect you from fraud when you pay online using a credit or debit card. This enhanced layer of security, aligned with the latest EU regulations and changes to security systems, helps card issuing banks to better identify and verify customers, allowing for convenient, smooth and reliable online transactions.

What is Strong Customer Authentication (SCA)?

Strong Customer Authentication (SCA) is a requirement that payment service providers must apply as of 14 September 2019 as mandated by the EU’s Payment Services Directive (PSD). SCA requires service providers to use multi-factor authentication to verify online payments. To meet the SCA requirements, Western Union uses enhanced security to ensure your online transactions are convenient and reliable while also making your experience smoother and easier.

What are my rights when making payments in Europe?

The electronic payments are becoming safer and more convenient for the residents of EU, Iceland, Norway and Liechtenstein. Learn more about your rights when making payments in Europe.

What shall I do to ensure my payments are more secure?

Western Union uses Strong Customer Authentication (SCA) to secure online payments. To ensure the best experience when using Western Union, we ask our customers to consider the below:

• Make sure your card is enrolled for secure authentication by either contacting your bank or logging on to your online banking and selecting the option from your security settings.
• Ensure your contact information is up to date on your online banking and Western Union profile.

Please note, you can also pay for your money transfers via alternate payment options available for your country, including Sofort, Trustly, iDeal, Faster payment, Apple Pay and WU Pay. Your payment options will be shown to you when you start an online transfer.

Why was my payment declined?

Your debit or credit card payment may be unsuccessful due to several reasons:

a) By your bank

Your bank may decline your payment due to:

• Insufficient funds in your bank account.
• Unusually large payment exceeding your bank limits.
• Your card may not be enrolled for secure authentication.

If your bank declines a payment while making a Western Union money transfer, you need to contact your bank or log in to your online banking to resolve the issue.

b) By Western Union

Western Union may decline your payment for the following reasons:

• Exceeding the transfer limit set for the country you are sending money from.
• To protect you from fraud or consumer scam.

* This post is part of iPhone Life‘s Tip of the Day newsletter. Sign Up. *

Have you ever tried to buy a new song on iTunes only to find that your credit card or Apple ID info are out of date? In this article, we’ll show you how to update or change your iTunes billing info on iPhone or the computer. We’ll also cover how to remove your credit card information from iTunes and your Apple ID on iPhone. Each Apple ID can be assigned a credit card for use with iTunes, the App Store, iBooks, and any other in-app purchases. So let’s dive into how to keep your Apple ID and billing info up to date so that you can get back to buying those rad tunes!

There are many reasons you might want to edit your Apple ID or billing info, from a new credit card to a recent move or adding someone new to Family Sharing. Because there are so many reasons for editing your info, we’ll cover each available method below.

Why Can’t I Remove My Credit Card from iPhone?

First thing’s first; while you can delete your credit card information or billing info altogether, we highly recommend updating your iTunes and Apple ID billing info instead. Making edits to your billing info is much simpler than starting over from scratch. Completely removing your credit card from your iPhone means you won’t be able to sign up for subscriptions, buy apps or music, or do anything else on iPhone that requires payment information. However, if you have your heart set on removing your credit card from your iPhone, and have been unable to complete the process on your own, we’ll help you troubleshoot the problem below.

If you’ve tried and failed to delete your credit card information in your Apple ID, it’s probably because of one of the following things is preventing you from removing your credit card:

• You have an unpaid balance or payment due.
• You have an auto-renew subscription active.
• You’re part of Family Sharing.

For most people, those three problems will cover why you’re not able to remove your credit card on your iPhone. However, there are a couple other more rare possibilities, which you can read about here. Once you’ve paid your balance, turned off auto-renew, and left Family Sharing, you can remove your credit card from your iPhone and select None instead. Here’s how:

• Open Settings.
• Select iTunes & App Stores
• Tap on your Apple ID at the top.
• Select View Apple ID.
• Tap Payment Information.
• If nothing is preventing you from removing your credit card, you should be able to select None under Payment Method.

• If something is preventing you from removing your credit card, None will not appear. Refer to the list above to figure out what is preventing you from removing your credit card information.

How to Change Your Credit Card on iTunes on iPhone & iPad

• Open the Settings app on your iPhone.
• Select iTunes & App Stores
• Your Apple ID will be at the top: tap on it. and select View Apple ID.​

• You’ll be prompted to enter your Apple ID password or to use Face ID or Touch ID.
• Tap Payment Information.
• Here you can enter the payment information of the new credit card you want to use.
• Once all the information is entered including the billing address associated with your credit card, tap Done at the top. And tap Done again to exit Apple ID Account Settings.

Now you should have a new credit card for use with iTunes, App Store, and any other apps on your iPhone or iPad.

How to Change Your iTunes Billing Info on Your Computer

If you’d prefer to update your iTunes credit card on your computer, you can easily do so on Apple’s website. Again, this is the credit card used for purchases on your iPhone or iPad, or in iTunes. Any time you’re asked to enter your Apple ID password for purchase, this credit card is the one being charged, which means keeping it up to date is important. To do this on a computer,

• Visit AppleID.Apple.com.
• Sign in using your Apple ID email address and password.

• You’ll be directed to a page with all of your Apple ID account info.
• Find Payment & Shipping. Click Edit…

• Doing so will extend the page and reveal all the billing info you currently have in place. Enter the payment info for the new credit card you want to use for payment on your iPhone and iPad, including the billing address associated with the credit card.
• Click Save when you’re done.

Now, when you go to purchase something from the iTunes store, App store, or if you make an in-app purchase, the new credit card you’ve entered will be charged.

Extra credit card security when you most need it. Control and customise your credit card in the CommBank app and NetBank.

Extra credit card security. More control.

Lock (& unlock) international payments

If you’re not shopping on an international website or travelling overseas you can lock international online and in-store payments. Unlock instantly when you need to.

Lock your card temporarily

If you misplace your credit card, you can temporarily lock it while you look for it. Then unlock it when you find it again.

Lock (& unlock) contactless payments

You can lock contactless card payments if you’re not tapping your card to pay. And unlock whenever you need to.

Block ATM cash advances

Block ATM cash advances if you don’t want to withdraw cash from your credit card

Limit spend per transaction

Set a limit per transaction. Whenever a purchase is above that limit, it’ll be declined and we’ll alert you.

Set a spending cap

Setting a spending cap helps you keep on top of your spend. There’s flexibility to access money if you change your mind.

Gambling lock

You can apply a gambling lock to each of your eligible cards. This will automatically block most gambling transactions.

In the CommBank app

You’ll need the CommBank app installed on your phone

1. Log on securely to the CommBank app, then tap Cards on the home screen
2. Swipe to the card you want to lock
3. Choose the lock, block or limit feature you’d like to activate
4. If you’d like to temporarily lock your card, tap Lock temporarily

In NetBank

If you’re not already registered for NetBank, you can register now

1. Log on securely to NetBank & click on Settings
2. Choose Credit card settings under Card security & limits to lock international or contactless card payments, limit spend, block ATM cash advances or set a spending cap
3. If you’d like to temporarily lock your card, go to Lost, stolen or damaged cards
4. On the Card settings page, click on the pencil icon then choose Lock on the features you’d like to activate
5. Log off once you’re done

Backed by our 100% security guarantee

Our 100% security guarantee protects you from unauthorised transactions on personal and business accounts when you protect how you access your accounts and tell us if something is wrong.

Set a spending cap

An easy way to help manage your spending by capping a portion of your credit limit in the CommBank app or NetBank.

Want to restrict your day-to-day spending for just for a night out or even while you’re travelling? Spending cap lets you cap a portion of your limit, in one click, without having to permanently decrease your limit.

Need a CommBank credit card?

We can help

Your questions answered

Contact us

Find your nearest branch

Things you should know

Lock, Block, Limit doesn’t apply to transactions that are flagged as recurring (e.g. direct debits) and transactions not sent to us for authorisation. Except for the spending cap, transactions made via Tap & Pay set up on a compatible smartphone aren’t blocked.

Some transactions made at CommBank branches, over the phone, through online or mobile banking (including transfers to other accounts, bill payments and assisted cash withdrawals) are also excluded.

Other conditions apply.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated.

Full terms and conditions available on the CommBank app. The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. NetBank access with NetCode SMS is required.

EV Life | 9/27/2017 – Updated 10/15/2021

Chief Marketing Officer

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Thanks to more model options for consumers (like the Ford Mustang Mach-E, Tesla Model Y and Volkswagen ID.4), electric vehicles (EVs) are becoming more popular than ever. More people driving electric means more people charging where they live, work and play, and all of these drivers expect a simple, convenient charging experience wherever they go.

A new way to charge

To make driving an EV even easier, we’re excited to bring you tap to charge, the easiest way to charge any EV. No matter who you are or what you drive, tap to charge is fast, simple and easy to use, not to mention safe and secure. All you need to do is hold your phone (with the ChargePoint app installed) against any ChargePoint station to start charging. You can also use your Apple Watch. See how it works in the video above.

Tap to charge helps you get through your day and get where you need to go. If you’re a busy exec who always has phone in hand, start a charge without disrupting your workflow. Keep your key fob in your bag? Use your phone for charging. If you’re headed to the gym, just tap your phone, put your headphones in and get your Kesha (and your sweat) on while your EV gets some juice. If you prefer to keep your phone in your bag or pocket, count on your Apple Watch to help you top off wherever you go. Tap to charge makes it easy to fit owning an EV with your lifestyle.

Give it a try

Here’s how to get started with tap to charge:

Get the app and sign in to your account if you haven’t already.

iPhone: In the ChargePoint app, go to Menu, select Account and then Manage Cards. Pick “set it up,” add your ChargePoint pass to Apple Wallet and tap your phone on the station to charge.

For Apple Watch: Double-click the side button and hold your watch close to the contactless reader. Wait until you feel a gentle tap, then you’re ready to charge.

Android: Enable NFC, turn your phone screen on and tap your phone on the station to charge.

To use tap to charge, you’ll need iPhone 6 or above running iOS 10 or newer; Apple Watch Series 2, Series 1 or first-generation; or a phone running Android 4.4 or newer with NFC.

Charge your EV your way

If you don’t want to use tap to charge, that’s okay. Your ChargePoint card will always work to start a charging session, or you can tap the “start charging” button in the app.

Get the info you need in the app

Our app can do much more than start a charge. It can help you find a convenient place to charge, save your favorite charging spot and filter for free stations or fast charging. Plus you can check if spots are available, get status updates and track all your charging in one place. Basically, it’s got everything you need to make charging your EV as easy as possible so you can focus on the rest of your life.

Try tap to charge for yourself in the ChargePoint app.

The Cash Card is a Visa debit card which can be used to pay for goods and services from your Cash App balance, both online and in stores.

Your Cash Card can be used as soon as you order it by adding it to Apple Pay and Google Pay, or by using the card details found in the Cash Card tab.

Re-design a Cash Card

Changing the design of a Cash Card is a premium feature that allows you to select a unique color for your Cash Card, change your signature, and include emojis to set you apart from others.

View Account Statements

Access your Cash App account statements

Order Cash Card

The Cash Card is a free, customizable debit card that is connected to your Cash App balance.

Trouble Signing Up

To receive a Cash Card, you will need to verify your account.

Apple Pay

Pay with Apple Pay using your Cash Card.

Google Pay

Pay with Google Pay using your Cash Card.

Report Lost or Stolen Card

How to order a new Cash Card.

ATM Withdrawal Limit

For your protection, your Cash Card ATM withdrawals are limited.

ATM Fees on Cash Card

Cash Cards work at any ATM, with just a $2 fee charged by Cash App.

Get Cash Back at Stores

Get cash back at stores that offer it when you use your Cash Card as a debit card.

Activate Cash Card

How to Activate your new Cash Card

Paying at Gas Stations

Gas stations may charge your Cash Card a temporary authorization hold of up to $100. The cost of your gas will be charged later as a separate transaction that releases the authorization hold.

Temporarily Disable my Card

Temporarily disable your Cash Card in case you left it somewhere.

Merchant Refunds

When a merchant refunds a transaction it can take up to 10 business days for the Cash App to receive the refund.

Dispute a Purchase

The quickest way to resolve an unrecognized transaction, or an issue with a transaction you do recognize is by contacting the merchant directly. If they’re unable to help you out, we’re here to help.

Unauthorized Payment

If you noticed a Cash Card payment you did not authorize we recommend contacting the merchant immediately to cancel the pending transaction.

Free ATM Withdrawals

Cash App instantly reimburses ATM fees, including ATM operator fees, for customers who get $300 (or more) in paychecks directly deposited into their Cash App each month. Once you have successfully activated free ATM withdrawals, each qualifying deposit you receive after that will add an additional 31 days of ATM fee reimbursements.

On Tuesday, Apple announced it was implementing its MagSafe technology into its new smartphones.

With one of the compatible accessories being an iPhone wallet, some people freaked out about the implications for their credit cards — but you really don’t need to worry.

For those of you who found something better to do than tune into the iPhone event on Tuesday, allow me to quickly explain what MagSafe even is. Basically, all of the new iPhone 12 models now come with an array of magnets around the wireless charging coils, making it easy to “clip” your phone on to its new wireless chargers.

The technology was originally used for Apple’s MacBook chargers as a safety feature. The cable would magnetically connect into the port, so that if you tripped or pulled on the cord by accident, it would gently unclip from the MacBook — to help avoid taking the entire laptop down with you.

But for the iPhone, it also creates a foolproof system that solves a pain point for wireless charging: If the phone’s not aligned just right, it won’t charge. And, in case you’re wondering, I am the fool who tends to carelessly drop her iPhone on a wireless charging stand only to realize that it never started charging (hours later).

In addition to a standard MagSafe charger, Apple also released a bunch of other accessories including a leather iPhone wallet (at $59.99). Instead of using that gross adhesive that’s typically used on smartphone wallet attachments, the MagSafe wallet snaps onto the bag of your iPhone magnetically. You can also clip the wallet to one of Apple’s clear or silicone MagSafe cases.

According to Apple’s site, “the leather wallet is shielded so it’s safe for credit cards.” That shield protects both Low Coercivity (LoCo) and High Coercivity (HiCo) cards — which is a fancy way of saying how resistant something is from being demagnetized. So, LoCo cards are considered things like hotel keys and gift cards while credit cards fall under HiCo.

Essentially, you’ll want to treat LoCo cards as you did before: with care. Smartphones, including iPhones, already have magnets packed in that tend to demagnetize these types of cards. So, throwing on the MagSafe case doesn’t really make all that much of a difference.

Credit cards, on the other hand, have stronger magnetic stripe technology. So the shield should be enough to protect it the same way your standard wallet already does when placed next to your iPhone. Those of you with chip cards have nothing to worry about, since the beauty of those little chips is that they can’t be demagnetized.

So, you can stop worrying now. Go ahead and order that pricey MagSafe iPhone wallet to clip onto the back of your expensive iPhone 12 Pro. You might just want to use your discretion with which cards you decide to carry, as you normally would.

And you can still use the “demagnetized credit card” theory if your card ever gets declined in person — I know I certainly will.